Information Technology Services (ITS) is based in the Gallagher Hub at the City Campus, and in the Hub at the Rotokauri Campus, providing IT support to all Wintec students.

The team can assist with a wide range of IT-related issues, including:

• Computer Accounts
• Internet Access
• Moodle
• Free Office 365 for Students

Note: Our IT Help Desk does not provide support for training in specialist software, advice on computer purchases, or IT support for personal devices and software.

Email Support

For faster support, please email servicedesk@wintec.ac.nz to log a support ticket. Wintec also provides Self-Service Knowledge Base for students, where you can find answers to common IT questions.

Phone Support

Call us on 0800 4 WINTEC (0800 494 6832)

Hours:

• Monday to Friday - 7:30am to 10pm
• Saturdays & Sundays - 10am to 4pm
  
  

Drop-in help desk

You can drop in at our help desk locations on each campus:

• City Campus, Gallagher Hub (G Block) 
  Located next to the Library 
  Hours: Monday to Friday, 8 am – 4 pm
  
  
• Rotokauri Campus, Hub (S Block) 
  Located at the Enrolment Desk 
  Hours: Monday to Friday, 8 am – 4 pm

Weekends and Public Holidays: CLOSED