Moodle Forum - not receiving notification emails
Modified on: Mon, 25 Nov 2024 9:23 AMThe emails may go to your junk folder if you are still having trouble receiving notifications. To ensure you receive these notifications, please check:
- Update How to set up email and notification preferences
- Make sure your emails are not going to Focused Inbox by following Microsoft instructions on how to Turn off Focused Inbox
- Check Junk Email Folder
- Open your Emails > Junk E-mail
- Right click or select the email and select Not Junk or Mark as not junk
- You can also add email address noreply from Moodle as safe senders list
- Click Cog/Settings > Type allow or block > Select Block or allow settings
- Type the email address (noreply@comms.wintec.ac.nz) and click + button to add the email to safe sender and recipients list
Click Save - Lastly, your Forum Subscription these are individual to each forum
- Go to the forum from where you have not received the email notification and Make sure you have subscribed to receiving notification
- Open Forum > click Cog/Settings button
- If your Forum Settings says Forced Subscription - it means you should get a notification based on user forum preferences, as mentioned above
- If your Forum Settings says Optional Subscription - make sure you click subscribe to this forum otherwise, you won't get any notification; this is also based on user forum preferences as mentioned above
- Open your Emails > Junk E-mail